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Safestay Madrid

Sagasta 22, Madrid, , Spain


Set in a grand Madrid building, Safestay Madrid Central is located just 5 minutes’ walk from Fuencarral Market and the lively Chueca district. It has a cinema and free Wi-Fi throughout. The modern rooms at Safestay Madrid Central feature individual lockers, and most rooms have a balcony. Bed linen is included, and towels can be rented from reception. There are rooms for guests with reduced mobility. The guest house has a chill-out lounge with computers and a giant map of Madrid. Staff at the 24-hour reception can provide information about Madrid, and regular activities and excursions are offered. The Safestay Madrid Central proposes different breakfast options are available in the dining room, as well as dinner. Snacks and drinks are available from the vending machines. Other facilities in this hostel include a cinema room, a karaoke bar, a pub, and free walking tours. There are 3 Metro Stops within 1148 feet of Safestay Madrid Central, and regular city busses stop just outside. You can walk to Puerta del Sol and the Thyssen and Prado Museums in under 20 minutes.


Guest rating : 7.9 - 10 Check in: 15:00
Check out: 11:00

Rooms : 14

Important Information
Please inform Safestay Madrid Central of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Children under 18 years of age are not admitted unless accompanied by an adult and have their own room. Please note that babies under 2 years can stay for free in private rooms. Please note that for reservations of 10 or more guest, different policies and additional supplements may apply.

Amenities

  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Snack bar
  • Shared lounge/TV area
  • Adult only
  • vending machine
  • 24-hour security
MORE

Qiaoyun
2024-01-18
Exceptional

Johana
2024-01-18
Exceptional

Patricia
2024-01-15
Unhelpful stuff, insulting and unable to solve hostel issues
The location
The staff was rude and unhelpful. I stayed for two nights: the first night there was a guy with a tattoo set up on the room and two guys with lack of personal hygiene there was barely oxygen in the room. Then one other guy with loud music and all his stuff spread on the floor making his luggage past midnight without caring of other people. I switched off the lights as per hostels rules and the guy creates a discussion. Then I go downstairs to look for stuff support and the lady says she will come upstairs but I waited 30 min and she never came. I eventually felt asleep but it was a horrible night. The second night, after I was all day outside. I arrive to the room and some other guy is occupying my bed. My pijama is gone and as I go to reception complaint they come upstairs with me and say don't take any responsibility for their mistake. I asked them to do something about it and they change me room but they don't even help me to bring my stuff to another room. On my check out I see the lady on the reception from the first time and I tell her that I was very disappointed with the staff service as she never came to help. She has the guts to tell me that she came and I wasn't there and I wasn't the room and say everything was okay. I told them I didn't move from the room and didn't exit the hostel either. She was laughing in my face being completely unprofessional and said that it's a hostel and this things happen, otherwise I should have gone to a hotel, which is insulting considering i have been in hostels for 10 years and never had been treated like this. The overall experience was horrible from the stuff to the the hostel organization. The reception they never pickup the phone and they didn't move a finger to solve my issues, to offer a better experience or even a tiny refund.
Noemi
2024-01-14
Great strutcture and value for price
The room was very clean and comfortable and also the shared bathroom. There were numerous tolilets and showers in floor, so you could always find an available one. In addition the location of the hostel was central: the metro is just alround the corner and with that you can easily get alround; the whole area felt also really safe. There also several bakeries nearby to have breakfast in the morning and there are supermarlets in the same street. The structure is newly furnished and the rooftop terrace is definitely a bonus. The staff is very kind and ready to answer any question.
Leen
2024-01-14
Great value for money
Very friendly staff with 24hrs front desk. Got everything a traveler might need at the reception for very reasonable prices. Lovely building and terrace
Hemant
2024-01-13
Very good

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