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Crowne Plaza Hotel Dallas Downtown

1015 Elm Street, Dallas, Texas, United States


Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.


Guest rating : 6.2 - 10 Check in: 15:00
Check out: 12:00

Rooms : 309

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.

Amenities

  • Pets Allowed
  • Restaurant
  • Swimming Pool
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Valet Parking
  • Safety Deposit Box
  • Air Conditioning
  • Bar
MORE

Sunny
2024-03-26
The very worse stay ....
I wrote about the horrible stay at this property . The property was willing to refund my money but I book through your site. I need my refund from booking. com immediately. So disappointing with this weekend stay. Horrible!
I wrote about the horrible stay at this property . The property was willing to refund my money but I book through your site. I need my refund from booking. com immediately. So disappointing with this weekend stay. Horrible!
Rhonda
2024-03-25
Exceptional

Linda
2024-03-24
Didn't stay

Cancelled my reservation, still charged and when I rang the hotel to speak with them they couldn't do anything because I booked through booking.com. Rang booking.com and they are still in the process of trying to cancel my booking and get a refund 4 days later. Not great communication between hotels and booking.com.
Alexander
2024-03-24
Bad
The worst imaginable customer service.
all of it.
Dejan
2024-03-24
Pleasant

They took 200$ per person deposit, 400$ in total. After 6 days the deposit is still NOT back in my bank account. Scam policy from the hotel and booking who allow this method. In NO one rule here this is NOT mentioned! Disapointed and oppenig a dispute!
G.
2024-03-24
Superb

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