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Sheraton Grand Los Angeles

711 South Hope Street, Los Angeles, California, United States


Located in the center of the Los Angeles downtown financial district, this full service business and convention hotel is an inviting and contemporary retreat for any lifestyle. Rooms at the Sheraton Grand Los Angeles are air-conditioned and include a flat-screen TV, a coffee & tea maker, a hairdryer, and an iron with ironing facilities. Sheraton Grand Los Angeles offers a restaurant and a relaxing lounge. You can also keep up your fitness routine at the on-site fitness center at the hotel. LA Live is only 0.5 mi from the property, while Microsoft Theater is .53 mi away. Dodger Stadium is 2.1 mi away.Sheraton Grand Los Angeles is located in the heart of the Entertainment Capital of the World. It is an easy walk to the Los Angeles Convention Center, Staples Center and LA Live. The hotel is adjoined by Macy’s plaza.


Guest rating : 8.2 - 10 Check in: 16:00
Check out: 12:00

Rooms : 485

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The name on the credit card used for the booking should correspond to the guest staying at the property.

Amenities

  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
MORE

Brian
2024-02-22
Not up to par with...

Poor service, poor food, poor assistance
Vijay
2024-02-22
Pleasant stay
Nice location
Nothing
Johnson
2024-02-19
Exceptional
The location is great. Staff pleasant and helpfull.
Elevator wait was sometimes long.
Ali
2024-02-19
Exceptional

Mohamed
2024-02-09
Not worth the price tag
The room size and bed.
We have been assigned a room near the service elevator. It was very noisy and I believe if we were not very tired, we would have not been able to sleep. If you are offered a similar room, make sure to say no! I sent a request for early check in and a crib for our baby weeks in advance. I never got a response. When I arrived at 1:30 pm, I have been informed that check in is starting 4 pm. I insisted on getting a room immediately because I notified in advance and also because with the baby, we needed to make her comfortable … I was then offered the worst room in the hotel and was told that usually they charge 120 USD extra for early check in. On Booking, it is advertised that they offer free airport shuttle. When I asked for it, I have been informed that they don’t and that I will have to pay. I showed them the screenshot where it shows that it is advertised as free … they told me I should talk to Booking. I originally chose this hotel because of the airport shuttle service. I had to extend my car rental and to pay for parking at the hotel. Parking at the hotel is convenient, but very expensive. 55 USD. When I went downstairs to pick ip my car (as instructed), I found no one and ended up being stuck for 10 minutes in the basement. When you pay the price, you expect at least to find someone downstairs when you pick up your car.
Viet
2024-01-29
Very good
Great staff, great amenities, clean rooms.
Check-in at 4 is too late. If someone flies into town in the morning, they have to wander for half a day before resting and collecting themselves. Also everyone I met was confused by the elevator system.

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