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Relais & Châteaux Heritage Hotel

Calle De Diego De León, 43, Madrid, , Spain


Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, run by the Michelin-awarded chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property.


Guest rating : 9.2 - 10 Check in: 15:00
Check out: 12:00

Rooms : 49

Important Information
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Relais & Châteaux Heritage Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Amenities

  • Business Center
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
MORE

Valentina
2024-03-20
Exceptional

Desmond
2024-03-17
Very good

Ana
2024-03-13
Superb

Riad
2024-03-11
"The labor of mountains, to...
Very friendly accommodating staff - really nice people working there Nice interior design
Upon arriving for check-in they kept me waiting for almost an hour before providing a room. When i complained, they immediately gave me a better room which actually looked very normal. I wonder what room i was allocated to in the first place. They still work with an oldschool key for your room of which the weight reminded me of my days at the gym. Whenever entering and leaving the hotel you have no choice than to hand it over to the lobby. The use of a digital entry pass limits waiting time at the lobby + provides you the necessary privacy. The lounge has a nice interior style but is very claustrophobic. The set up is not really practical and too small to act like a decent welcoming lounge. The roof provides you the sight of the very high inner walls of the building. It felt like i was in a solitary confinement of a Spanish max security prison. Room service is limited to midnight - very poor I got a nice looking Spanish tortilla with a human hair knot inside - really onbelievable for a place with a "2 michelin star experienced" chef - i did not dare to eat something more than a plate of frutas and yoghurt. Location of the place is not really ideal - taxi drivers dont really seem to know the entrance of this place - A couple of times they were waiting behind the corner - the street is a very busy lane. It's not really worth the price. It looks fancy from the outside but the return of service is poor.
Lujain
2024-03-10
Passable

Thomas
2024-03-08
Superb

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