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Mercure Hotel Koeln West

Horbeller Str 1, Cologne, , Germany


This hotel is next to the Marsdorf Business Park in Cologne, with good services to the A1 and A4 highways. It offers a spa with indoor pool and international and local dishes. The 4-star-superior Mercure Hotel Köln West has modern rooms with Wi-Fi, satellite TV and desks. The spa facilities of the Mercure Köln West also include a sauna and a gym. A varied breakfast buffet is available at the Mercure. Guests are welcome to dine in the Les Créateurs restaurant with terrace. Fine wines are offered in the Vis-à-Vis bar. The Marsdorf subway station is a 3-minute walk from the Mercure Köln West. Cologne Cathedral is 30 minutes away by metro.


Guest rating : 7.8 - 10 Check in: 15:00
Check out: 12:00

Rooms : 191

Important Information
American Express, Visa, Euro/Mastercard, Diners Club br/ The city of Cologne introduced a city tax which is applicable to leisure travelers arriving to the city (business travelers are excluded). The city tax rate is 5% of the total booking amount and must be paid directly at the hotel. br/ Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information. br/ Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information. br/ In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information. br/ The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Amenities

  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
MORE

Faezeh
2023-10-28
Very good
Room was clean, beds comfortable, breakfast was good. Spa was ok. You don't have to reserve it. It's open up to 10 pm. Sauna is nude.
Location is a bit far from city center, but it has access to tram. The day that I arrived tram didn't work.
Yixuan
2023-10-28
Bad!
good instrument include sauna and swiming pool
really bad service! 8:50 I was sleeping in the room. Someone entered in to my room without only one second knock in. As confirmed by the reception, this man is the cleaning staff(but not belong to the hotel) As I complained to the reception, no one responses me until I checked out. When I checked out in 10:30, I complained to the reception again. The reception man uses a really bad attitude and says sorry to me. It seems like I was doing something wrong and he was angry at me. To be honest, I only want a formal apology. But the reception said fake sorry and nothing with a really bad attitude! Please imagine, with such staff, how can you sleep safely and leave personal things without worry in this hotel. The bad reception in this hotel make me lose confidence in this hotel and the Accor group. I would complain to the group and I would suggest my friends and colleagues never order this hotel. If you want to have a bad mood during travel, please come to this hotel! By the way, the cleaning of the room is not so good. I found the kettle in the room have some water left which looks disgusting and dirty. I had to ask the reception for a new kettle.
Lucinda
2023-10-26
Very comfortable place to stay the night for our big family.
The location was in a very quiet safe town- u nfortunately, it was further out from Kln than we thought and as we were on our way there, I wondered if a hotel would truly be anywhere in sight of the sleepy town!
I just wish we didn't have to book 3 rooms, but rather 2. (We have two adults, five kids).
Liudmyla
2023-10-25
Exceptional

Martijn
2023-10-14
Good

Stephen
2023-10-09
Very good

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