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Comfort Suites Newport News Airport

12570 Jefferson Avenue, Newport News, Virginia, United States


This hotel provides free airport shuttle services to and from Newport News-Williamsburg International Airport, 0.8 miles away. It serves a daily buffet breakfast and has rooms with free Wi-Fi. Comfort Suites Newport News Airport offers spacious accommodations furnished with a microwave and refrigerator. Each room includes a cable TV, work desk and coffee maker. Guests of the Newport News Airport Comfort Suites can work out in the gym or swim in the indoor pool. The hotel has a business center with fax/copy services and free parking is available. Kiln Creek Golf Course is a 7-minute drive from the Comfort Suites. Mariners Museum Park is 6.8 miles away.


Guest rating : 8.4 - 10 Check in: 16:00
Check out: 11:00

Rooms : 104

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, the airport shuttle service is from 6:00 to 22:00 hours.

Amenities

  • Free Parking
  • Swimming Pool
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Dry cleaning
MORE

Darlene
2023-11-14

I love the location and one staff member hotel employee. She was always pleasant and welcoming. She made the stay warm.
The assistance geneneral manager John Clark needs hospitality classes. He was not pleasant nor friendly. I always had to say hello and I stayed for 8 days. He is not a good reflection of the hotel. From the first day til 8 left he never looked up at us.
Kimberly
2023-10-24


The elevator kept going out
Jack
2023-10-11
This was a great hotel and for the price cant be beat!
Clean rooms close to our family. Breakfast included and yummy. Plenty of choices.
Anonymous
2023-10-09
Perfect

Crystal
2023-10-06
A Regretful Experience
The pool was alright and parking was easy to find. The breakfast was decent. I don't really have many nice things to say about this experience, but I did want to say something positive, which is why I mentioned the pool/parking/breakfast. In my honest opinion however... staff and stay are what really matter. I wish I could speak highly of such things in this case, but I cannot.
The bathroom was damaged. The floor actually had broken tiles being held together by blue tape. Honestly for the cost of the room my family and I were pretty dissatisfied. I thought it would be nicer. The staff on the first day felt almost hostile but the nights after that they seemed nicer. I'm not really sure what the problem was. Maybe it was a bad night for them? I almost forgot to mention the TV. They REALLY need to work on the television. The remote barely worked, you had to actually work to aim it just right... and I do mean work for it. I've never had so many issues out of a room TV. Plus, the staff seemed so off putting we didn't even try to talk with them about it. I regret that we trusted this establishment with 4 days of our vacation. I wish I had actually read the reviews of others... so that's also a point of regret for me. I should have paid closer attention to what other customers were saying. (Edit) I also noticed that after my review was initially placed, multiple 10 star reviews that all are titled "Exceptional" came in. I guess that's their way of covering up the reviews that are more legit. Can't say that I'm surprised by this tactic.
Yarbrough
2023-10-03
Perfect

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