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The Westin Copley Place, Boston

10 Huntington Avenue, Boston, Massachusetts, United States


Located in Boston's trendy Back Bay area and connected to the Copley Place Mall, this hotel offers luxury amenities and first-class accommodations. It is walking distance from Newbury Street which is filled with restaurants, shops and more. The Westin Copley Place, Boston is only moments from a variety of popular points of interest such as Fenway Park, Boston Common and the Theater District. Shopping at Prudential Center, the scenic Charles River and an exciting nightlife are seconds away. Special amenities for pets, on-site spa services and the hotel's gourmet restaurants are among some of the facilities offered at this Copley Place hotel.


Guest rating : 8.5 - 10 Check in: 16:00
Check out: 11:00

Rooms : 845

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access. Breakfast package- 2 guests included in rate

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
MORE

Heilman
2024-03-17
Adequate stay in Back Bay...
Westin Copley is in a great location in Back Bay, central to everything in that area, which was a bonus. We had a room on the 32nd floor with a nice view of the city by night and day. Comfortable beds and spacious room.
The check in process was poor in that the agent couldn't locate our reservation and was basically rude and unhelpful in solving it. He kept saying it was Booking's fault for not pushing the reservation through (which had never happened to me before) and that there was nothing he could do. I finally got to someone who easily found the reservation and took good care of us but the initial interaction was sub par. The overall vibe of the hotel is outdated as are the bathrooms. In reviewing the bill after (auto checkout), we were charged an extra meal charge from another guest's bill (certainly not ours). So, all in all, not as I was expecting from a Westin and a Marriott.
Maria
2024-03-14
Overall it was a perfect...
Room was comfortable and spacious suite. Location was perfect and easy to walk to historic sites, restaurants, shopping etc. Food and Beverage manager was fantastic when I contacted him before our stay about my son's special food needs and the managers at Bar10 were very helpful and accommodating.
There were a couple minor issues like the lamps not working properly (loose plugs) and the window shades not closing all the way. My only real issue was with an incident on Monday morning of my stay and how it was handled. There was extremely loud construction/repairs happening in what sounded like the room next door to us early on Monday morning. The noise was loud, constant banging and drilling that woke us up. It was actually scary at first because it sounded like someone was banging on our door. When I mentioned to the front desk when I was checking out the next day, she just said "oh yeah, I heard about that." I was very disappointed that 1) they did not give me advance warning when I checked in on Friday that repairs were going to be happening near me, and 2) that the front desk reaction was not apologetic or helpful or sympathetic.
Seung
2024-03-10
Very good

Solange
2024-03-07
Superb

Aya
2024-03-05
We enjoyed our stay excellent...
The location was excellent friendly staff the concierge Damyen was extremely kind & helpful. The receptionist & the bell boy mostapha were very kind .
TIM the concierge who was unfriendly and not helpful & rude .
Nawaf
2024-03-04
Exceptional

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