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Red Roof Inn & Suites Midland

920 West Interstate 20, Midland, Texas, United States


Set in a prime location of Midland (TX), Country Inn & Suites Midland puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Country Inn & Suites Midland. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Country Inn & Suites Midland caters to your needs.


Guest rating : 6.6 - 10 Check in: 15:00
Check out: 11:00

Rooms : 66

Important Information
The property only accepts payment via Credit/Debit Card. Cash payment are not accepted at this property. br/ Guest laundry facility is temporarily closed for renovations. br/ Pool is open seasonally from May – August br/ The property only allows 1 pet (up to 80 pounds) per room. Pets may not be left unattended in the room, other restrictions may apply. br/ You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Amenities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Air Conditioning
  • Elevator
  • Hair dryer
  • Shower
  • Microwave
  • Coffee/tea maker
  • Smoking area
  • Refrigerator
MORE

Sandy
2024-03-19
Exceptional
The staff was so nice and helpful.
Sarahdunn
2024-03-18
Awesome staff needs some cleaner...
The hotel staff were extremely nice and welcoming that's what made the entire stay worth it.
It was dirty. The bedframe was off and ended up with a gash on my leg. Rhey never cleaned our room other then trash and towels the entire stay. It was also pretty noisy. Lost of banging especially in the middle of the night. The towels and bedsheets were all stained.
Clifford
2024-03-10
Good

Lily
2024-03-10
Avoid this place if you...
Location seems to be convenient, close to the highway
Terrible service and attitude. The hotel didn't honor my "non-refundable" reservation made via Booking.com. It was 9:30pm and after a 4 hour drive I was told they got nothing for me and they did nothing wrong. The manager blamed Booking for overselling their rooms. I told him I made probably over 100 reservations via Booking and never had this kind of issue before. The manager simply said because I have never booked such a popular sold out hotel like theirs before. I was told to call Booking, ask for a refund, and that's it. I was stunned by the situation and decided to sit in the lobby to process my next step. The manager was upset that I questioned what he said and I had not left yet. He went into the office and lashed out at me, telling his staff and calling me bitch this bitch that, like I would not overhear him... I was able to reach Booking for help and they have a procedure to verify with the hotel first. Before they can offer an alternative solution, Booking has to wait at least 30 minutes for the hotel to respond to their phone call or email. Sadly nobody in the hotel tried to help to speed this up by answering Booking's verification. So I waited another 30+ minutes till Booking's next step, which was finding me another place to stay and covering the price difference. Finally I was able to check into another hotel by midnight, totally exhausted. Originally I booked with Red Roof for the location and lower price as I only need a quick one night stay. After this nightmare, I learned not to overlook bad reviews. Booking is more reliable than this hotel. This place is poorly managed and lacks business integrity. They don't concern the impact they make on the guests when they fail to deliver.
Angel
2024-01-18
Very good

Jason
2024-01-16
Good

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