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Sunborn London Yacht Hotel

Royal Victoria Dock, East London, , United Kingdom


Located less than a minute's walk from ExCeL London, the Sunborn London is a floating super-yacht hotel docked in Royal Victoria Dock, boasting free WiFi access, a bar and a restaurant. The hotel is 7 minutes' drive from London City Airport and a 6-minute drive from the iconic Canary Wharf. Each of the smartly designed rooms feature a TV with Freeview, air conditioning and an electric kettle. Also included is a shower, a hairdryer and free toiletries. Some of the rooms also benefit from a view overlooking The Royal Docks. At Sunborn London there is a 24-hour front desk and a sun deck. Other facilities offered at the property include a ticket service, a tour desk. The lounge bar serves a selection of beers, wines, ciders and spirits. In the restaurant, a buffet breakfast with continental and cooked items is served each morning. An à la carte menu is available in the evenings. Custom House Docklands Light Railway Station is 5 minutes' walk away. It offers direct routes to Westfield Stratford City and Queen Elizabeth Olympic Park. Emirates Royal Docks Skyline is a 5-minute journey on foot. It offers a direct route to The O2 Arena.


Guest rating : 8.5 - 10 Check in: 14:00
Check out: 11:00

Rooms : 136

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property might host on-site functions, so noise may be audible in some rooms. Please inform Sunborn London Yacht Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Please note that the extra child or adult can stay in a sofa bed. Cash payments are currently unavailable due to to Coronavirus (COVID-19). Please note the same card used for booking needs to be presented at check-in. An incidentals charge applies upon arrival. A charge of GBP 40 per day is required if guests pay via credit or debit card, or GBP 100 per day if guests pay with cash.

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Fax/photocopying
  • Concierge services
  • Family Rooms
MORE

Corrie
2024-03-05
On Water yet on land
The location, novelty of staying on a yacht…
At breakfast you had to queue in one coffee & tea machine to get ur drinks… I thought for the cost there would have been table service for drinks
Zoe
2024-03-05
Superb
Location was great and the size of bedrooms were really impressive!
Food was a little pricey for the portion sizes in the bar! Bathroom was a little run down, shower head could have done with being replaced was really old looking!
Darrin
2024-03-04
Good value stay
Good location, generally good though bathrooms could do with a upgrade
Nothing
Garrie
2024-03-04
Very good

Kenzie
2024-03-04
Not value for money
Seaview balcony room
Very expensive, not value for money. Service charge also added to dinner
Victoria
2024-03-04
No sleep due to fighting...
Location worked well as we were staying for an event at the London ExCel centre, which is a short walk away. The morning breakfast buffet was okay. Room was spacious and bed was comfortable.
We did not get any sleep on the first night due to the couple next door screaming and fighting all night,. Multiple complaints to the front desk regarding this did nothing, as all they would do is offer to call the room again and ask them to be quiet. The fighting was so intense that their thumps would shake the entire room and cause the bed to shake. Sleep was impossible. All the staff had to say for the matter was that the couple were checking out the next day so we could sleep the second night, but didn't care much for the fact we couldnt sleep that night. The next morning, there was sick all over the floor outside the couple's room. We had to tell reception about it for them to go put wet floor signs down. It wasn't cleared for a good couple of hours, so even once we came back hours later it still stunk of vomit in the hallway. Complaining on the follow up survey that was sent following our stay, all we received was an email apologising for what happened and a promise that we would get a "special extra something" when we next stayed. For how much we paid and the fact we got zero sleep and were treated as though we were the problem rather than kicking out the fighting couple or calling the police on them at any point during their 6 hour fight, I would not stay here again. I'd sooner spend less and stay at the nearby Novotel.

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