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Holiday Inn Express New York City Chelsea

232 West 29th Street, New York City, New York, United States


Located 1066 feet from Madison Square Garden, this Manhattan hotel offers a daily continental breakfast and rooms with free WiFi and a cable TV. Penn Station is also 1066 feet away.. A coffee maker and work desk are provided in all rooms. Each room at this Holiday Inn Express includes a flat-screen TV with cable channels. Free access to the on-site fitness room is offered to all guests, and there is a full-service business center. The front desk can help with travel planning. New York’s Times Square is 0.8 mi from this Holiday Inn Express, and the Empire State Building is less than 0.6 mi from the property. On-site fitness room and business center is temporarily closed.


Guest rating : 7.7 - 10 Check in: 15:00
Check out: 11:00

Rooms : 228

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Holiday Inn Express New York City Chelsea, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: Premium WiFi - 20% off dry cleaning. - 20% off Pantry item purchase. - 10% off In-room dining order. - and two bottles of water upon check-in. This property does not accept cash. Self-parking is available The self-parking lot is near the hotel on 148 West 31th Street between 6th Avenue and 7th avenue . Hotel will validate your parking ticket receipt.

Amenities

  • Free Breakfast
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
MORE

Jenny
2024-03-22
Good

Priscilla
2024-03-22
Very good
Breakfast very good, complete, and the space, although small, behaves very well. Amazing location, just a few streets away from Time Square. However, we have not received our security deposit so far and it is already more than 1 month since our trip. We've sent several billing emails and so far we haven't received a return.
Priscilla
2024-03-20
Pleasant

Warren
2024-03-19
Good...BUT
This Holiday Inn had an amazing location in Chelsea. It was a walkable distance to Chelsea Market and there were subway stops at a short enough distance away as well. The room was clean and very well-lit. The breakfast had a great variety of hot foods and other options like yogourt and cereal. It was nice that there was always one gluten-free option for breakfast as well so that my Celiac wife could eat and enjoy the food. Staff were always very friendly and fast whenever we needed more towels, soap, etc. The bed was comfortable. There was also a microwave and mini-fridge that we could use.
UPDATE: After we checked out, we saw that we were charged almost half a full night's stay with no explanation. Even upon contacting the property, Holiday Inn NEVER responded. Thank goodness for the customer service agents at Booking.com who were able to contact the property on our behalf and were able to get a refund for us. This is very disappointing and honestly really made us lose trust in Holiday Inn...before we would have said that we would definitely return, but now we have changed our minds. We could hear some noise pretty easily if people were talking in the hallway, but nothing was heard between rooms. Breakfast tables can be hard to get depending on what time you arrive, so be wary of that!
Björn
2024-03-18
Suboptimal
Location was great for my purposes. A nice and helpful woman in the reception.
Night staff was a very tired and lazy young man. When asking for coffee capsules (promised by the afforementioned nice and professional woman) I was met with a "uh... dunno... was that a girl who said that? And strangely ... nothing more...) Breakfast was pretty terrible. The breakfast room felt more like a shower room than meant for breakfast and was often overcrowded. Still haven't received my deposit back inspite reassurements (when asking for it afterwards too) that everything was ok. I'm not really into bad reviews, I'd rather just not return, but I'll make an exception for this place.
Cheli
2024-03-16
We will be back.
Great free breakfast and excellent location.
We liked everything.

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