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America's Best Inn Urbana Champaign

409 West University Avenue, Urbana, Illinois, United States


Located in eastern Illinois, this hotel is just off Interstate 74, midway between Chicago, St. Louis, and Indianapolis. Free Wi-Fi access and cable TV are part of every room at Americas Best Inn & Suites Urbana. They have a seating area and include a hairdryer and a work desk. Both the Orpheum Children's Science Museum and Virginia Theater are 2 miles from the Urbana Americas Best Inn & Suites.


Guest rating : 5.3 - 10 Check in: 15:00
Check out: 11:00

Rooms : 18

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. If arriving for check-in after 8 pm, please contact the property directly.

Amenities

  • Free Parking
  • Parking
  • Room Service
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • WiFi
  • Family Rooms
  • Non-smoking Rooms
MORE

Douglas
2024-03-21
Worst customer service ever.
Close to hospital
Horrible customer service. I try to support the small retailers over the big name ones when I can. I have stayed at his hotel numerous times in the past never had an issue and have never been charged a deposit. Now all of a sudden they want to charge me $100 deposit. No big deal I refuse to pay deposits when I am a diamond member with Choice Hotels and Wyndham. I have a clear history that shows I don’t damaged rooms. So I kindly asked the owner (he just happened to be checking me in) just to cancel my reservation. He said fine. Then when I asked about my refund he told me I had to talk to the third party I went through, and that he had no say in that. Well that was a bold face lie. When I called the third party explained what happened they advised me that all they needed to do was call the hotel and get the refund approved. We’ll no surprise the owner told them no. I don’t support businesses who don’t offer customer service. So that’s the thanks I get for supporting his small motel instead of the big name hotels. Don’t trust this owner. If he’ll do this to a loyal customer who only knows what he’d do to someone who’s never stayed there. I’ll contacted better business bureau also.
Corwin
2024-03-16
Bad

They don't take cards only cash and also they can't manage reservations at the desk I got charged twice for a reservation that I couldn't cancel or they couldn't (wouldn't) cancel even though I still rented a room for the night.
Francisco
2024-02-20
Disappointing
No breakfast, several furniture in thee room was broken.
Abdullah
2024-01-15
Pleasant

Ribelyn
2024-01-03
Very good

Ribelyn
2023-12-01
Exceptional

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