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Microtel Inn and Suites by Wyndham Lubbock

4620 I-27 Frontage Road, Lubbock, Texas, United States


Featuring barbecue facilities, Microtel Inn & Suites by Wyndham Lubbock is located in Lubbock in the Texas region, 4.7 miles from Jones AT&T Stadium. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool, hot tub and a 24-hour front desk. At the hotel, all rooms include a desk. All rooms in Microtel Inn & Suites by Wyndham Lubbock are equipped with a flat-screen TV and free toiletries. A business center and vending machines with snacks and drinks are available on site at the accommodation. The nearest airport is Lubbock Preston Smith International Airport, 7.5 miles from Microtel Inn & Suites by Wyndham Lubbock.


Guest rating : 8 - 10 Check in: 15:00
Check out: 11:00

Rooms : 77

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #1: Closed from Thu, Jan 18, 2024 until Wed, Feb 28, 2024 Hot tub/jacuzzi is closed from Thu, Jan 18, 2024 until Wed, Feb 28, 2024 A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Amenities

  • Free Breakfast
  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Microwave
  • Refrigerator
MORE

Bria
2024-03-11
Good
The property was very clean and accommodating. Breakfast was great.
One woman at front desk was very rude and nasty during the check in and out process.
Fulcher
2024-03-11
Exceptional

Eduardo
2024-03-11
Good

April
2024-03-04
Passable
The breakfast and morning staff were great.
When we arrived at the motel, the evening receptionist asked for my i.d. and card and then told me my card was declined and I told her the total amount of the stay was on the card, and I informed her that I was charged for half of the stay prior to arriving and she told me that I was charged for 1 night. I preceded to tell her to charge me for the other night, and she then told me that I needed to pay for the total stay plus what I had already been charged that morning. When I informed her that I was not aware of that, she then pointed to a sign on the counter and said "well we have it posted right here." That's when I got irritated and told her that I was not from there, hints the motel stay, and how would I have seen that not being from there. She told me, with attitude, well then I guess you must not stay in motels often because all motels do that. I replied with, "Yes, I actually do, and that I've never had this situation with booking, which is who I always book with." She then said well I can't give you a room and I said well then refund what you took and she said if I decide not to stay, that money belongs to the motel or pay with cash. It was very embarrassing not to mention that I had to get a family member to send me money on PayPal since I didn't have the full amount anymore. My stay was over $260 for the total stay, and I was being charged that plus a little over $140 extra, and she told me the only way i would get that back is after I checkout. Other than that whole situation, the other staff was great. We also had our toilet back up, and we had to step out for a bit (over an hour), and we were told they would send someone right up to fix it. Needless to say, we returned, and it had not been fixed. We saw the room cleaning staff and asked them and then it got fixed.
David
2024-03-03
Ok, but the facility needs...

Kind of rundown and not the cleanest
Glenn
2024-02-26
Clean and affordable.

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