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DoubleTree by Hilton Claremont

555 West Foothill Blvd, Claremont, California, United States


Located in Claremont, California, this hotel is 10 miles from Ontario International Airport and Ontario Mills Mall. The hotel features an outdoor pool and rooms with a refrigerator. The modern rooms offered at Doubletree Hotel Claremont are equipped with a 55-inch, flat-screen TV and free WiFi. Each air-conditioned room has a balcony and convenience amenities including a work desk, coffee maker and ironing facilities. Guests can enjoy California Fusion cuisine at The Orchard restaurant or musical entertainment and cocktails at PianoPiano Dueling Lounge Bar. After working out in the gym, relaxation can be found in the hot tub. Claremont Doubletree hotel has a 24-hour business center, multiple meeting rooms and free parking. Less than one mile from the Doubletree guests will find Claremont Golf Course and various college campuses including that of Pomona College.


Guest rating : 8.2 - 10 Check in: 16:00
Check out: 12:00

Rooms : 190

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Amenities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Karaoke
MORE

Christopher
2024-03-03
Superb

Akop
2024-02-29
Exceptional

Neda
2024-02-23
Good

Akop
2024-02-17
Exceptional

Lee
2024-02-09
Very good

James
2024-01-26
Horrible experience, staff and manager...
location
The worst hotel experience I have ever had. I checked into the DoubleTree by Hilton Claremont on Saturday January 13th, 2024 for a 4 night stay. I settled into the room and when I entered the bathroom, I found feces in the toilet and a small piece of feces on the floor. I flushed the toilet and cleaned the small piece on the floor with one of the bath towels and immediately threw the towel under the sink for housekeeping for the following day. The rest of the room looked clean, so I slept for the night as I was very tired from traveling. In the morning I explained to the front desk how the room was found with the feces in the toilet and floor and asked for a thorough cleaning as I did not feel comfortable with the room condition. I was assured by the front desk staff that the room would be thoroughly cleaned. I placed all towels onto the floor of the bathroom as I did not want to use any of the towels until cleaned. I left for the day and night and did not sleep in the room on Sunday as I stayed with family. On Monday I returned to the room and when I went into the bathroom, I found a towel hung on a hook. It was the same dirty towel that I used to clean the feces from the floor as the towel stain was obvious. Also, there were no other towels left in my room. I immediately went to the front desk staff to complain and got new towels and an assurance that Tony, the hotel manager would contact me regarding compensation to make this right. I spoke with Tony; the manager the next day and he assured me he would comp me 40,000 Hilton Honors points which is equal to one free night in the future at the hotel. It’s been over one week and the points did not materialize in my account. I left multiple messages with Tony and have not received a call back. I just want people to know the Doubletree by Hilton in Claremont is not a good hotel for cleanliness or customer service. They simply lied to me to appease me. I will not be staying at that location again.

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