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Extended Stay America Suites - Phoenix - Airport - Tempe

2165 West 15th, Tempe, Arizona, United States


This Extended Stay America - Phenix - Airport - Tempe is located in Tempe and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Diablo Stadium, the Casino Arizona and the Tempe Town Lake.


Guest rating : 5.5 - 10 Check in: 15:00
Check out: 11:00

Rooms : 94

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Amenities

  • Free Parking
  • Pets Allowed
  • Swimming Pool
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • BBQ facilities
  • Non-smoking throughout
MORE

Savannah
2024-03-23
Passable
The location
The bathroom didn't have any of those mini shampoo and conditioner annnnd there was no hand soap where we could keep our hand clean!
Pino
2024-03-21
Do not bring children to...
The location was good. Close to Tempe Diablo Stadium. The staff were polite but not friendly. I don’t think a single smile was provided but I can understand this based on the condition of the hotel and seeing some of the long term residents. I think they knew that we would be unhappy with our stay.
This facility is not family friendly at all. Despite requesting a crib upon booking, we weren’t informed until check in that the hotel does not have any cribs or pack and plays at the location. The hallways smelled of urine and smoke. The kitchenette sink was clogged. The bathroom door would not slide closed and based on the damage, it looked like it had been kicked in several times. There were no blankets for the pull out couch and all beds were very uncomfortable. The dirty floors were not appropriate for children. Overall this hotel left me with very concerning feelings. The breakfast offered was packets of oatmeal and very small muffins placed behind the front desk, which was unstaffed for the most part so there really wasn’t any access to the very limited offerings. I didn’t even see bowls and spoons available for the oatmeal.
Roberto
2024-03-21
Very good

Monica
2024-03-20
It was great spot for...
We could see our truck through the window. The room had a fridge and a microwave which was useful. The room was big we had plenty of room to move around.
The remote had a back plate missing when we got into the room. I heard a dog barking and I heard some laughter at the middle of the night.
Michelle
2024-03-15
Clean rooms, friendly staff, good...
Breakfast consisted of prepackaged muffins and coffee. It was tasty, but not what one expects when breakfast is advertised.
You should put up front that the hotel does not accept prepaid cards of any kind. I can understand the rule, but if I had known up front I would have deposited the money into my actual bank account.
Susan
2024-03-14
Bad

The staff was very unhelpful regarding a check-in issue and refused to work with us to resolve it.

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