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Hyatt Place Richmond/Innsbrook

4100 Cox Road, Glen Allen, Virginia, United States


Located in Tuckahoe / Glen Allen, Hyatt Place Richmond - Innsbrook is a perfect starting point from which to explore Richmond (VA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hyatt Place Richmond - Innsbrook. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hyatt Place Richmond - Innsbrook.


Guest rating : 7.5 - 10 Check in: 15:00
Check out: 12:00

Rooms : 180

Important Information
In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas. br/ In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information. br/ You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please note, the shuttle service operates Monday-Friday from 7am-7:30pm. The shuttle service only runs within a 3 mile radius.Additionally, the fee for one pet is 157.50 USD per stay. The charge for 2 pets is 260 USD per stay. The maximum capacity of pets allowed is 2. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Amenities

  • Free Parking
  • Meeting/Banquet Facilities
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Coffee/tea maker
  • Refrigerator
  • outdoor pool
MORE

Nickolas
2024-03-13
Superb

Jonathan
2024-03-11
Very good

Michelle
2024-02-29
Worst customer service from the...
Location
Staff on duty that night was so rude. I asked for 2 towels and she rudely said, " are you going to put it on the floor?!" I was like no, theres 4 of us and we only have 3 in room. She did give it to me but not without being so rude and she argued with my husband about it as well, and said " what's your room #? And my husband said whats ur name and she said " no ! I wont give you my name since you dont want to give me your room number! " so rude and mean and hateful. Never had an experience like that with a customer service personnel .
Kenneth
2024-02-27
Superb
Very nice room.
Very very busy.
Andy
2024-02-26
Very good
staff was on private phone call during check in, complaining about having too much to do. She then disappeared with a customer for about 3 minutes while 3 others where waiting to get checked in. Staff was easily distracted, not forthcoming, looked like she didn't want to work there.. Everything else was a very positive experience.
Lisa
2024-02-24
Very good

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