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Suncadia Resort, a Destination by Hyatt Residence

3600 Suncadia Trail, Cle Elum, Washington, United States


Featuring a terrace, Suncadia Resort, a Destination by Hyatt Residence is set in Cle Elum and also provides a bar and barbecue facilities. Providing a restaurant, the property also has a shared lounge, as well as a sauna and a hot tub. The property features a seasonal outdoor pool, indoor pool, fitness center and garden. All guest rooms at the resort feature air conditioning, a TV with cable channels, DVD player, and a shared bathroom with a bath or shower, free toiletries and a hairdryer. All rooms include a closet. Suncadia Resort, a Destination by Hyatt Residence has a playground. A number of activities can be enjoyed on site or nearby, including hiking and water park. Staff at the accommodation are available to give information at the 24-hour front desk. The nearest airport is Yakima Air Terminal Airport, 71 miles from Suncadia Resort, a Destination by Hyatt Residence.


Guest rating : 7.9 - 10 Check in: 16:00
Check out: 11:00

Rooms : 254

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #2: Closed from Fri, May 31, 2024 until Sat, Aug 31, 2024

Amenities

  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
MORE

Mohammad
2024-03-11
A grossly overpriced hotel with...
A grossly overpriced hotel with messy and inconsiderate customer service.
My stay at Suncadia was a nightmare. Not only was I charged an amount of $896 for just two nights, but I discovered an additional unauthorized charge of $1038 on my card shortly after checking out. When I reached out to the hotel, they blamed Booking.com for the extra charge and provided an incomplete receipt with no letterhead and the merchant's name. I shared the incomplete receipt with Booking.com who requested a more detailed invoice from the hotel. Despite multiple attempts to contact Suncadia via email and phone, they have failed to respond and provide a detailed invoice, showing a blatant disregard for customer service. The lack of transparency and accountability from the hotel management is disappointing and frustrating. I strongly advise potential guests to avoid considering accommodations at Suncadia, due to its exceptionally poor customer service.
Michael
2024-03-11
Excellent.
Loved the property as a whole.
Main bathrooms near the breakfast area needs more cleaning to be done. The prices were a little higher than I expected.
Patricia
2024-02-28
disappointed but made the best...
beautiful location and nice property for romantic get away or family vacation
it’s falling apart. Showers in the apartment were broken and the shower head came off the wall, elevator was broken, carpet under the bed was dirty and loaded with dust, spa mineral bath was broken, slides at indoor pool were out of service, they are renovating lodge restaurant and was noisy and had to leave the lodge and drive to nearby property restaurant. Restaurant food was good but expensive for what it was. For price of a stay, I would expect much better
Vo
2024-02-25
Very good
Smores in the evening, views, comfy robes, friendly staff, shuttle service
Pricey, water was cold in the suite for showers, no water bottles in suite, one working elevator
Vicente
2024-02-21
Passable
The facilities are within walking distance although we prefer to drive. We used the indoor pool twice. We tried their archery experience which is great. The room was spacious enough for 3 but walls are not sound proof, we could hear the next door's dog barking.
There's only one working elevator during our stay. Not much dining options available. One in house restaurant is under renovation but you can order room service from there. The only restaurant open at the time of course gets so busy that you have to wait a while before getting served.
Haley
2024-02-09
Superb

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