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Best Western Plus Kalamazoo Suites

2575 S 11th Street, Kalamazoo, Michigan, United States


Located 7 minutes from Western Michigan University and Miller Auditorium, this Kalamazoo hotel serves a daily continental breakfast. It features spacious suites with a flat-screen cable TV and free Wi-Fi. A microwave, refrigerator and coffee maker are standard in every suite at the Best Western Plus Kalamazoo Suites. All suites are warmly decorated with dark wood furniture and include a seating area. Free access to the fitness center, hot tub and indoor pool is provided to all guests of the Best Western Plus Kalamazoo Suites. A business center and free on-site parking are also available. Downtown Kalamazoo and the Kalamazoo Museum of Art are both a 9-minute drive from the hotel. Kalamazoo/Battle Creek International Airport is 8 miles away. Our pool is now open!


Guest rating : 7.2 - 10 Check in: 15:00
Check out: 11:00

Rooms : 64

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Please inform Best Western Plus Kalamazoo Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Amenities

  • Free Breakfast
  • Free Parking
  • Golf Course
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Wheelchair accessible
  • On-site parking
MORE

Joette
2024-03-23
Some good/Some not so good
Overall it seemed decent.
You could smell the pool chemicals throughout the building. In my room, there was a used coffee pod in the coffee maker. The bathroom faucet was pretty dirty. The shower had cracked tiles and the caulk was discolored. There was poop in the toilet when I first used it.
Jennifer
2024-03-23
It was pretty great
I liked the room size and the spa
After the first night I was the the hot tub broke
James
2024-03-21
Very good

Thomas
2024-03-19
Superb
Room was spacious, clean, well prepared. Breakfast was very good, staff was exceptional, and whirlpool/pool well maintained.
Shower/tub was very slippery. I would recommend some anti-slip strips be put in, to avoid someone falling.
Cindy
2024-03-18
I was disappointed, I hoped...
Breakfast was good. The woman who set up was very friendly. Our room and bathroom were clean and comfortable.
The staff at the desk the night I checked in was not helpful at all, or friendly. I called down to inquire which station on the tv was kid friendly and the phone was set down as she waited on another customer. She did not tell me to hold on, she did not tell me there is a card in the room that explains the channels. She acted bothered. The pool was too cold to swim in, it was advertised as heated. There were no towels in the pool area when we went to swim. The heater in my room blew cold air on us at 2 in the morning. It was set up so that the fan automatically came on and I had to get up and shut it off altogether, this interrupted my sleep. There was no information in the room what so ever on how to work the heater. The desk staff need to be trained in customer service. Even when I checked out the desk staff were visiting with each other and made no attempt to ask how my stay was. Very unprofessional.
Alicia
2024-03-17
Large rooms
The rooms were really large and comfortable and didn't feel smashed. We got the room for my 15-year-old's birthday party and it fit him and several of his friends without feeling like we were on top of each other
The pool area was small.... But there was a hot tub.

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