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Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Road, Hendersonville, North Carolina, United States


Ideally located in the Hendersonville area, Cascades Mountain Resort, an Ascend Hotel Collecti promises a relaxing and wonderful visit. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Cascades Mountain Resort, an Ascend Hotel Collecti. Designed for comfort, selected guestrooms offer sofa, flat screen television, internet access – wireless (complimentary), mini bar, television to ensure a restful night. The property offers various recreational opportunities. Cascades Mountain Resort, an Ascend Hotel Collecti combines warm hospitality with a lovely ambiance to make your stay in Hendersonville (NC) unforgettable.


Guest rating : 6 - 10 Check in: 16:00
Check out: 11:00

Rooms : 100

Important Information
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information. br/ In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Amenities

  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Bar
  • Coffee shop
  • Hair dryer
  • Shower
  • Microwave
  • Coffee/tea maker
  • Family room
MORE

Paul
2023-12-04
Superb

Verified Hotel Guest
2023-11-20

The pool looked cool in pictures. It was over chlorinated/urinated in. My eyes stung when I got splashed. The indoor pool was not heated. My son got the shakes and turned blue. The hot tub looked cool, it was broken.
The hot tub was broken, no breakfast, pool was gross and cold, hallways like a cave, ceiling fan in room wobbled badly, hot water nonexistent, bed was hard as a rock.
Verified Hotel Guest
2023-11-08

The staff at the front desk was excellent. The general manager was very helpful and very knowledgeable about the area.
They are doing some remodeling, but it should be great after the repairs are complete.
Joan E
2023-10-23

No hot water no breakfast. No Wi-Fi working bath door peeling paint beds you could here the iron coils and feel them in the mattress Ugg!!!
Vacation
Byron
2023-09-26

Location
The number of amenities that we were not informed were not available until check in. No wifi. No breakfast. No hot tubs. Drink machines didn't work. Exits weren't functioning.
Verified Hotel Guest
2023-09-18

Nothing at all.
The hotel was filthy and ill equipped. No water to drink, no AC in the main hotel, filthy rugs down the hall, no WIFI, scary people walking around, totally disgusting place. I couldn't even stay there. Left for the Hampton Inn.

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