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Embassy Suites by Hilton Kansas City Plaza

220 West 43rd Street, Kansas City, Missouri, United States


Within walking distance from Country Club Plaza premier shopping and historic Union Station, spacious guestrooms featuring separate sleeping and living areas along with modern facilities await guests at this all-suite hotel. Popular points of interest, including the Kansas City Zoo and the Bartle Hall Convention Center can be found only steps from the Embassy Suites by Hilton Kansas City Plaza front doors. Guests can also explore the Plaza Shopping District and Westport Entertainment Center located nearby. With a free daily cooked-to-order breakfast, a fully equipped fitness center and in-room microwaves and refrigerators every stay at the Embassy Suites by Hilton Kansas City Plaza is sure to be enjoyable. The hotel also features a free evening manager's reception along with high-speed internet access.


Guest rating : 6.4 - 10 Check in: 16:00
Check out: 11:00

Rooms : 266

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is accessible by an unpaved road, which might not be suitable for some vehicles. Sauna is closed for maintenance until further notice

Amenities

  • Free Breakfast
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Children's playground
  • Darts
MORE

Steve
2024-03-02
Scammed!

The hotel was ok but when I tried to checkout a day early neither the hotel nor Booking would let me. I was promised at least a discount on my second day stay but was scammed for full amount. I will not use booking or this hotel again.
William
2024-03-01
Not worth the money. A...
Location
It was run down and things were out dated. Our first room had stains on the floor, so we were moved. One TV in our second room was broke, the other wasn’t connected. The bed sheets in one bed had an old blood stain on it. The staff had the AC cranked in the pool area on a cold night. The hot tub and sauna were both broken.. The air vents,in our room both intake and out take were dirty. We had to pay $25 dollars a night to park and they also could not provide the roll out bed that we requested on your booking site..
David
2024-02-29
Property needs to be CLOSED...
Location
Old dingy outdated carpet. Old and dim lighting. Elevator was broken causing long delays. Pool closed. Parking garage crumbling. Toilet paper holder fell off the wall. Windows hadn’t been cleaned in years. Total BUST!!!
Mitchell
2024-02-25
Very good

Chris
2024-02-20
This would have been fine...
The front desk employee was very helpful upon check in. The bed was also decent.
The pool was almost to cold to swim in, also the lower half was closed. The sauna was broken. The televisions in the room were not good, and one screen was broken. The breakfast buffet was cold and stale. The omelet chef was having a very bad morning evidently.
Georgia
2024-02-20
Great staff, wonderful location, poor...
It’s location.
The pool area was cold and the whirlpool was too cool to enjoy. The whole hotel needs a deep cleaning. The lobby tiles are spotted with deep dirt and the carpets are gross. Room 401 on the premium floor has large dirty spill spots. I didn’t know I needed to request housekeeping to get clean towels etc. I have always loved the concept of Embassy Suites for my family, but after this stay and one in New Orleans this past December, I may have to look for a much cleaner accommodations. I can’t stress strongly enough that this hotel and your brand needs to spend the money needed to deep clean and regain the expectation of loyal customers.

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