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Quality Inn & Suites Castle Rock SW Denver

200 E Wolfensberger Rd, Castle Rock, Colorado, United States


Ideally located in the Castle Rock area, Castle Inn promises a relaxing and wonderful visit. The property offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The property's peaceful atmosphere extends to its recreational facilities which include fitness center. No matter what your reasons are for visiting Castle Rock (CO), Castle Inn will make you feel instantly at home.


Guest rating : 6.6 - 10 Check in: 15:00
Check out: 11:00

Rooms : 45

Amenities

  • Free Parking
  • Swimming Pool
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Internet services
  • Non-smoking throughout
  • Vending machine (snacks)
MORE

Verified Hotel Guest
2023-12-09

The workers are SO RUDE!!
Tamika
2023-11-09

Nothing
The entire experience was a nightmare,the check in process caused me to miss a game I paid $--- dollars for and as a Veteran this is unacceptable.
Erin
2023-10-30
Bad

Travelers beware of this hotel! Management is absolutely horrendous, bordering on unethical theft! We had prepaid for 4 nights in this hotel. We check in Thursday night, Friday morning we call to report the blinds in the room as broken (couldnt raise the shades). They sent someone to the room and accused us of breaking them. Said they would be keeping our security deposit and could charge us an additional $500 for the repair. When I stated I wouldnt pay $500 for something that was broken when we arrived the general manager, Jonathan, said we were no longer welcome to stay at the hotel. He said he would refund me for the nights we didnt stay but here we are almost 2 weeks later and he has not followed through on that promise and doesnt not respond to contact attempts. He wouldnt give us confirmation of our check out which was sketchy. Absolutely horrible management. In reading the other 1 star reviews it seems to be a theme. Broken items in the room upon arrival, terrible management/customer service, and sneaky charges. I cant stress enough- find somewhere else to stay! You run the risk of being overcharged for either fake damages or being charged more than the originally quoted price. Do yourself a favor and protect your bank account by finding another hotel- theres tons to choose from.
Erin
2023-10-25

Rooms were clean and general appearance of the hotel was adequate.
Absolutely horrendous customer service. Do not stay at this hotel! General manager ripped us off for $---. Read the reviews of others- many have had similar experiences. I wish I knew this before booking this hotel.
Carmelita
2023-10-13

Clean.
The front desk older man was very condescending and grumpy.
Brian
2023-10-12
It was good enough for our one night stay, but if we were staying any longer I would choose a different location next te
It was new, clean, in a central location, check in was easy, and the bed was super comfortable. The super soft king bed with all the soft pillows was the highlight of our stay.
-Even tho we had a suit, the bathroom was very disappointing. Dispute having all that room, they chose the style of bathroom youd find in a $40/night motel. -The blinds were broken in our room, so no privacy from the other hotels around us. -The continental breakfast was the worst of any hotel Ive been to.

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