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Best Western Plus Palm Beach Gardens Hotel & Suites and Conferen

11360 Us Highway 1, North Palm Beach, Florida, United States


The Best Western Plus Windsor Gardens Hotel is located just 3 mi from the Gardens Mall. Guests will enjoy an outdoor pool on site and free daily breakfast. The beach is located within 6 minutes’ drive. Free Wi-Fi is available in every room of this North Palm Beach hotel along with a 42-inch flat-screen TV. A microwave and small refrigerator are also provided along with coffee-making facilities. Guests will have access to a fitness center during their stay at the Best Western Plus Palm Beach Gardens Hotel & Suites and Conference Ct. Free parking is on site and a 24-hour reception is also available. The property is located 2.6 mi from the Seminole Golf Club. There are also many dining options within 1 mi of the hotel.


Guest rating : 7.2 - 10 Check in: 15:00
Check out: 11:00

Rooms : 77

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Amenities

  • Free Parking
  • Pets Allowed
  • Restaurant
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Parking
  • Safety Deposit Box
  • Terrace
  • Air Conditioning
  • 24-Hour Front Desk
MORE

Andrew
2024-01-08
Horrible staff, argumentive, poorly trained

I was double charged twiced by this hotel, I prepaid on bookings.com and was charged a second time at check in. I brought it to the girl that was at the check out counter, I was told it was being hold until checkout and it would fall off in a few days. I checked out on Tuesday and I went back on Sunday because the balance posted to my account. I went back with my statement from my bank that I displayed on my phone, showing one charge from bookings.com and one from best Western for $171.88 and one for $171.87. Both girls at the front stated i was only charged once by best Western and were not willing to help address the issue. The older lady had an attitude because she kept telling me there's nothing she can do because in her system I was only charged once, I requested she get a manager or supervisor, the girl that came was the girl that was present when I was checking out that I initially told about the problem. She is not pleasant to deal with and seem like she had an attitude as soon as she went to the desk. She proceeded to tell me the same thing that she told me almost a week ago and I told her that this time both payments posted to my account. I showed her the statement on my chase app that's shows both transactions and what she did was look up my account saw only a single charge, then told me she can't do anything because there's only 1 charge from best Western. They gave me no option to get my money back other than to go to my bank and file a claim which is crazy for them to say that because I'm showing them the charges, my bank did not double charge me best Western did. What made it worst I left because I got tired of arguing with them. I contacted best Western customer service line and they still were not able to get me a answer on my refund. The rep stated that they are not able to view the billing information which is crazy because I called the customer service line.
Taylor
2024-01-07
Exceptional
It was a great room and hotel
Had no hot water for shower in the morning. Only at night. Evidently to many gueats shower in the a.m. and uses it up. Need more water heaters.
John
2024-01-02
Hotel in good location
Good Location lots of shops, restaurants and bars nearby. Wifi excellent staff excellent Alex and Carla were exceptionally helpful.
Paper plates and plastic knives and forks at breakfast!
Nicole
2024-01-02

Staff was friendly!!! Bathroom was the only thing update and decent shower curtain filthy but tub was clean!!
Loud activity one guest was having a physical and verbal fight over drugs a new born 2 month old was in the room loud banging kicking the baby screamed for hours!!
Anonymous
2023-12-27
Pleasant

Biagio
2023-12-27
Exceptional

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