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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, Illinois, United States


Located in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Featuring award-winning prime steaks and fresh seafood, The Grill on the Alley offers fine dining, on-site, for breakfast, lunch and dinner. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 2133 feet away.


Guest rating : 8.2 - 10 Check in: 15:00
Check out: 12:00

Rooms : 765

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 150 is required on arrival. You should be reimbursed on check-out. Upon check-in photo identification and a valid credit card are required. Cash payments are not accepted upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests under the age of 21 can only check in with a parent or official guardian. Please be advised WiFi is complementary in public areas, but at cost in hotel rooms. Contact hotel for details. A destination fee, which goes into effect on 11/10. The fee will be $20 plus tax ($23.48 with tax) and will include the following: • Daily enhanced high speed internet access • Daily $20 food and beverage credit • One time entry for up to 2 guests per room to the Chicago Architectural Center • 2 bags of Garrett’s popcorn per day. • Daily 1 hour Yoga class for up to 2 guests.

Amenities

  • Pets Allowed
  • Restaurant
  • Meeting/Banquet Facilities
  • Parking
  • Valet Parking
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Bar
  • Concierge Service
MORE

Mcrobbie
2024-03-19
Very good

Marcela
2024-03-19
Very good
Location is great!!
Maybe rooms are a bit old
Richards
2024-03-18
Great hotel in great area
Centrally located, nice food amenities and good room. Having $25 food credit was very convenient. It was a madhouse with st Patrick’s day but the service workers did a wonderful job keeping it clean and being courteous and helpful
Expensive parking, pillows were slightly uncomfortable but it wasn’t horrible
Johnathan
2024-02-20
Great time
The view and location
The bathroom light wasn’t working properly
Treppler
2024-02-20
I stayed at the Congress...
The location was great. Room service was available until 11:00pm.
The staff was not helpful. Our original reservation could not be located but my confirmation stated that it was a prepaid booking. The front desk staff offered zero solutions. I ended up securing a new booking and ended up paying for 2 rooms on 2 separate bookings. I was told they couldn’t locate the first reservation and there was nothing they could do. Our room was incredibly hot the entire stay. We adjusted the thermostat but the temperature never dropped. Maintenance was notified, I guess they came to the room while we were out and they couldn’t solve the problem so they left a box fan which meant we still had a hot room but now we had a hot room and a loud box fan to move the hot air around. I sweat through my pajamas both nights. Our room had 2 towels when we arrived. We asked for more towels since we had 2 guests staying in the room, housekeeping first asked if we paid for housekeeping before they brought the requested towels. When the towels were brought to the room, housekeeping removed the 2 towels that were there and replaced with 2 new towels. We still ended up with only 2 towels. Housekeeping never showed up to clean our room — and yes, we did pay for housekeeping. I made the bed on my own. I noticed a pile of trash that remained in the corner of the elevator for a full 12 hours — during the day shift. Having the experience we had with housekeeping and the rest of the staff, this shouldn’t have surprised me.
Jessica
2024-02-18
Exceptional

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