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Best Western Inn

126 Plymouth St., Santa Cruz, California, United States


Offering a fitness center, Best Western Inn is set in Santa Cruz in the California Region, 1.5 mi from Santa Cruz Beach Boardwalk. You will find a 24-hour front desk at the property. Pacific Avenue is 0.8 mi from Best Western Inn, while University of California Santa Cruz is 1.7 mi from the property. The nearest airport is Mineta San Jose International Airport, 27 mi from the property.


Guest rating : 7.5 - 10 Check in: 15:00
Check out: 11:00

Rooms : 28

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. If the credit card used for pre-payment is declined, the property reserves the right to cancel the reservation due to an unpaid deposit.

Amenities

  • Free Breakfast
  • Free Parking
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
MORE

Shannan
2024-01-05

Breakfast
Verified Hotel Guest
2023-11-28

Room had what I needed
Too close to highway and noisy street. Breakfast area was a mess , coffee machine not working, and even though it was real early hot food not replenished for incoming hotel guests.
Gabriel
2023-10-27
Very good

Verified Hotel Guest
2023-10-24

nice updated room.
Lumpy pillows, beds could have been more comfortable. Our room had stains(spots) on the wall that needed attention. There was just one hook behind the bathroom door to hang our towels but we were 4 adults. More towel racks would have helped.
Jackdarza
2023-10-17
Exceptional

Daniel
2023-10-08
Terrible, dishonest, crooked hotel; I'll never stay there again!
Breakfast was fine
Way overpriced for a run down, shabby hotel in a terrible location. One staff member was polite, engaging, & helpful. One staff member was conciliatory & polite but was handcuffed by hotel policy as they did not honor the price negotiated with Booking.com and had me pay more to checked it. Other front desk member was rude, disinterested, and not helpful. I'd love to share names but no one wore a name tag and they refused to identify themselves. Despite prepaying for my room, and then paying extra upon check in, they charged me again for the entire stay when I checked out. They did manage to refund me, but it took a bunch of phone calls and about a week to get it all sorted out. Cleaning staff did an admirable job of keeping it clean but everything needs to be updated.

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