Good hotel, which could be...
The staff were friendly, fast and helpful. was never kept waiting. Location good; services offered were plentiful. Beds very comfortable. Room clean, busy breakfast area clean. Rooms were surprisingly quiet, despite a boisterous group staying . Lots of breakfast options available. If they ran out of something it was quickly replenished (one woman worked, keeping up the busy pace at a job that requires 3.) Juice dispenser was out of order the first morning of our stay, but fixed by the second-the juice was delicious. Coffee excellent. Laundry area on each floor; nice idea. Pool looked nice (a kids birthday party was being held, so didn’t go in-lots of 10 year olds screaming and giggling!). There was a fitness room, and a business center that looked nice, too.
People smoking pot in rooms, (still illegal in New Hampshire, folks) making corridors smell. Rugs need replacing in rooms (Musty. Probably from people smoking in rooms that are non-smoking rooms-not the hotel’s or staffs’ fault.)Maybe a designated smoking area would help? But lots of people think the rules don’t apply to them.
Lights in bathroom are possibly on an energy saving timer, or a switch was faulty, leading to the lights turning off while I was in the shower. Handle of shower doors was loose when I went to grab it in the dark, and suddenly slipped down, could’ve been very dangerous. (It was pitch black, so I couldn’t see where the inside grab bar was, in a bathroom I was unfamiliar with. Luckily my husband heard me calling, to turn the lights back on. Timers should be on fans, not bathroom lights. There was no fan, which there should be. I mentioned the incident to the nice gentleman at the desk, when checking out, and he was glad I mentioned it. I’m sure it is already fixed, as all the staff quickly responded to any issues I heard guests voicing.