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Salem Waterfront Hotel & Suites

225 Derby Street, Salem, Massachusetts, United States


Boasting an on-site restaurant and lounge, a fitness center and a heated indoor swimming pool, Salem Waterfront Hotel & Suites is located in Salem, Massachusetts, 3.7 mi from Abbott Park. WiFi access is available. A coffee maker and a flat-screen cable TV are included in each guest room. Bathrobes and free toiletries are provided in the private bathrooms. A fitness center and meeting space are available at this waterfront Salem property. The Regatta Pub Restaurant serves classic and American fusion dishes for breakfast, lunch and dinner. Numerous restaurants and boutique shops are located just steps from Salem Waterfront Hotel & Suites. Pickering Wharf Marina is 2 minutes' walk.


Guest rating : 8.4 - 10 Check in: 15:00
Check out: 11:00

Rooms : 86

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. At least one guest in every room must be at least 21 years or older.

Amenities

  • Free Parking
  • Restaurant
  • Swimming Pool
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Room Service
  • Safety Deposit Box
  • Terrace
  • Tour Desk
MORE

Taylor
2024-02-29
The Hotel Stay was a...
The hotel manager, Anthony was really kind and tried to make our stay better. The staff in general was very apologetic and kind. However, it didn't feel like they had any power to make things right.
This entire stay was a disaster and I really wish the hotel would have made as aware of the construction that was happening throughout the building during our stay. I grew up in Salem and was visiting with my parter to celebrate Christmas with my family and I was excited to try this hotel. Every single morning between 6-7am we were woken up to loud drilling noises and hammering that sounded like it was happening in the ceiling right above us and the walls around us. We were given a new room, which ended up being even worse. The one week we were able to take off and relax ended up being a trip with little sleep, no ability to sleep in late or even relax in the hotel room, as the construction went on all day. We were told there would be no pauses in the construction and the noises would continue throughout our stay. This all felt like a scam for them to continue to make money throughout a remodel. You need to let people know that this is what their experience will be like when they are paying $700. The blue of this stay equated to $100, and I don't even know I would spend that much for a week to experience a daily headache. The ONLY mention of construction is on their Facebook page and is absolutely buried. Otherwise I couldn't dig up any info or communications around this massive several year remodel project for a small 4 story hotel where you can hear every noise. Unfortunately, I only have the ability to post photos in this review and the videos I have show how disruptive this construction was.
Jennifer
2024-02-27
Beautiful hotel and exceptional service
Close to everything
The construction going on
Sara
2024-02-26
Good option in Salem
The room was very nice, spacious, well equipped, the hotel was pleasant, well located since it is close to the most striking attractions in Salem. Parking at no additional cost is also a good service.
It is not facing the sea as its name indicates, however the place does not disappoint
Keith
2024-02-25
Very relaxing stay would be...
The room was excellent, clean and comfortable the bathroom and shower were awesome and well equipped. Plenty of room to stretch out and relax and watch tv in the bedroom or living room. The little kitchenette was well equipped
Nothing
Randy
2024-02-24
Very pleasant stay, staff friendly...
Clean, great location
No water view
Christine
2024-02-22
Expensive with disappointing customer service!
The hotel is close to many attractions that are within walking distance. The room was large enough for being a King suite with a door to the bedroom to separate it from the main room.
First impression was that the Lobby was small and not well sheltered from the winter cold. It was not being used by anyone even though there was a large party underway in a function room. We booked a King suite with a pull out sofa for a little under $500 a night. There was no linen in the room for the pull out. We called to the front desk and was told linen would be brought to the room. We had to call a second time and was told we could collect linen at the front desk. For $500 per night, I expect better customer service. The door that separated the king bed from the main room was glass with no shade or screen on it, so changing clothes privately was difficult. There is a large coffee table in the main room that had to be moved to open the pull out couch bed. It was very heavy and difficult to move.

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