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The Westin Boston Seaport District

425 Summer Street, Boston, Massachusetts, United States


Located in Boston’s Seaport District, The Westin Boston Seaport District features a vertical garden – a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks® Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant. Sauciety offers seasonal dishes featuring fresh and local ingredients. Guests can enjoy Irish dishes at MJ O’Connor’s bar or outdoor patio. Birch Bar also offers seasonal fares, as well as craft cocktails. Featuring a selection of spirits, wine and craft beers, City Bar is the spot for socializing. At the accommodations guests are welcome to take advantage of a heated indoor swimming pool and a whirlpool. New Balance® gear, including apparel and shoes are delivered to guestrooms, upon request. Offering disposable headphones, cool towels and locker facilities, a fitness center is also available to guests. A business center with an ATM machine is at guests' disposal at The Westin Boston Seaport District. Speaking English and Spanish at the reception, staff are ready to help around the clock. Freedom Trail is 1.6 mi from the hotel, while historic Faneuil Hall is 1.5 mi away. Logan Airport is 3 mi from the property. The New England Aquarium, the historic Back Bay area and Chinatown are only a short taxi or underground journey away from the The Westin Boston Seaport District.


Guest rating : 8.4 - 10 Check in: 15:00
Check out: 12:00

Rooms : 793

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Amenities

  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hiking
MORE

Roma
2024-03-21
Exceptional

Konareski
2024-03-21
Good

Gerald
2024-03-19
Amazing
Gym, pool and shower were all amazing
Kalila
2024-03-18
Good

Chayane
2024-03-17
Exceptional

Bacai
2024-03-13
Not at all hospitable

To who this may concern, I write this email to express my underwhelming experience at the Westin Boston waterfront. I preface by sharing that the Westin has been a integral part of my family's history. My father, Abilio Bacai worked at the Westin in Copley for over 20 years with the Banquet team and I grow up with the hotel brand for most of my life. So it was a pleasure to book a room to celebrate my partner and pay tribute to my father's past as he is no longer here. Unfortunately, what we were met with was anything but hospitality. When we first arrived to our room 830, we were greeted with a filthy mirror as well as eaten food in the fridge. Once I expressed this to the manager, they relocated us to room 1234. We were once again met with cocktail glasses on the floor with liquid right outside of our door! (Ive enclosed pictures of what ive described in the attachments) I realize that the cocktail glasses was not necessarily the hotels fault and I returned the dolly with the glasses to the lobby. There, I was met by the rudest gentleman who questioned "did you find those glasses on the dolly when you used it?" How rude. That will be my last time there and simply amending two drinks at the bar and the parking is hardly going to fix anything. Finally, the hotel LOCKED us out of the room for a payment issue which a phone call to me directly could have fixed. It's fair to say there is a lot to address. I will hesitate before rooming at a Westin hotel again and most definitely would now recommend your establishment to any of my peers or through Google where I am a local guide for. No one deserves that treatment I experienced. Regards, Ivan Bacai

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