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The Mining Exchange A Wyndham Grand Hotel & Spa

8 S. Nevada Ave., Colorado Springs, Colorado, United States


Located in downtown Colorado Springs, The Mining Exchange, A Wyndham Grand Hotel & Spa is a 4-star hotel in Colorado Springs that has 2 on-site restaurants and a full-service spa. Garden of the Gods is 6.2 mi from the hotel and Peterson Air Force Base is 5 mi away. Guest rooms in the hotel are equipped with a flat-screen TV with cable channels, free WiFi and a private bathroom. The MX Spa offers massage and facial treatments. Guests can enjoy Cajun and Creole cuisine at Springs Orleans Restaurant and Bar, relax in the outdoor English Courtyard, or enjoy a cocktail and pub fare in the The Mining Exchange's Lobby Bar. The hotel also has a business center and a fitness center. Colorado Springs Fine Arts Center is 0.9 mi from The Mining Exchange, while Rock Ledge Ranch Historic Site is 4.3 mi away. Colorado Springs Airport is 6.8 mi from the property.


Guest rating : 8.3 - 10 Check in: 16:00
Check out: 12:00

Rooms : 117

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Amenities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
MORE

Kathleen
2024-03-21
Exceptional

Allen
2024-03-20
Worst Hotel Experience in my...

Having new paint, trendy wallpaper, and an upgraded lobby will not make up for the horrific customer service/care I received on March 18. All morning while drinking coffee I saw employees proudly show the new amenities to people in the lobby, but when it came to my elevator malfunction, management disappeared. I booked two nights. After the first morning, the elevator dropped and we were stuck in the elevator. My daughter was terrified. The Colorado Springs Fire department had to put a ladder in the elevator, then we had to climb through the small space they had pried open for us. The hotel staff acted like they were doing me a great favor by covering my night, and I had to push for a second night voucher (which I have not gotten, and honestly do I want to go back)? My children had no desire to spend our vacation here any longer, due to safety. There was little to no empathy, and I had to go to the front desk to discuss what had happened. No true feeling of care was made except the valet and fire department, who actually seemed to sympathize about my experience. Management wouldn’t even come out, while an employee was going to the back room to “negotiate” my experience like a used car salesman. They seemed pretty annoyed by what I went through and the scene it caused. To top it off, as I was leaving the hotel, desk staff and the barista immediately stopped talking and stared at me like I was doing a walk of shame for leaving the hotel early. I have never in my lifetime had such a negative experience at a hotel.
Peper
2024-03-16
Exceptional

Feliz
2024-03-04
Exceptional

Joleen
2024-02-26
Lovely weekend.
Location is excellent. Staff was very attentive and friendly. Lobby area is an odd mishmash of sitting areas and furniture.
Room was tiny. There was no place to sit other than the bed and one sad office chair. Renovation detracted from overall stay. Would try hotel again when renovation is completed. Mismatched furnishings unexpected.
Cory
2024-02-26
Exceptional

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