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Hyatt Regency Rochester

125 East Main Street, Rochester, New York, United States


Hyatt Regency Rochester is accessible from the Frederick Douglass Greater Rochester International Airport, as well as train station, bus station, all within 3 mi radius. The hotel is 3117 feet from Strong National Museum of Play. Located 492 feet from the Genesee River and connected to the Rochester Riverside Convention Center by a sky bridge, Hyatt Regency Rochester features a restaurant, lounge and fitness center with sun terrace. The air-conditioned rooms at the Rochester Hyatt Regency feature wood flooring and Hyatt Grand Beds. The rooms are equipped with 42-inch flat-screen TVs and WiFi. Each room is furnished with a coffee maker and seating area. American cuisine is offered at Morton's Steakhouse in the Hyatt Regency. Center City Terrace and Lounge is open for cocktails and light meals in the evening. Savory cuisine is available any time of the day at The Street. There is also a starbucks and a 24-Hour Market at the property. After working out in the gym, guests can swim in the heated indoor pool. The 24-hour business center has fax and copy services available.


Guest rating : 6.9 - 10 Check in: 15:00
Check out: 11:00

Rooms : 336

Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
MORE

Andrew
2024-03-05
I’m glad I chose the...
The hotel was clean and the room was nicely appointed.
Shaquana
2024-03-04
Good
Customer service could be better
The area
Kasandra
2024-03-04
Terrible, maybe try the Hilton...
The front desk staff was nice.
We went over the weekend for a conference. When we arrived, there was a board that said to make reservations for Saturday meals. We signed up, but they said it was just a head count. Next we went to our room and our door didn’t work. We had to wait outside our room for a good half hour, making us late to our conference. The room is in obvious need of touch ups. Chipped paint, ripped leather on the chair. Extremely flat cheap pillows. The WiFi on the tv did not connect the entire weekend. In the bathroom- when we turned on the bath, a bunch of dust/dirt came out, and the bath tub and the sink were barely draining the whole time. Saturday we went to the restaurant for lunch. We were maybe the 10th couple in line and waited about half an hour to be seated. We ordered 2 burgers right as we sat down since we were in a hurry. Our drinks came quickly but the food never came. We waited for an hour and asked our waitress twice if the food was coming while watched many tables that came after us be served. She kept telling us “they are putting it on the plate”. Finally we just had to leave to get back to our conference.
Chaz
2024-03-02
Superb

Tanmay
2024-03-02
Superb

Serina
2024-02-29
Superb

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