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DoubleTree By Hilton Hotel London - Docklands Riverside

265 Rotherhithe Street, East London, , United Kingdom


Located along the River Thames, DoubleTree by Hilton London - Docklands Riverside offers 4-star accommodations and stunning views of Canary Wharf. Free WiFi is available, and free gym access is on offer to all guests. This DoubleTree by Hilton is located in a former 17th century Wharf Building that features exposed brickwork and London's last dry dock for shipbuilding. Rooms are all en suite and each comes complete with a flat-screen TV, air conditioning, opening windows, and tea/coffee making facilities. Most guest rooms boast a city or river view. 24-hour room service and all-hours reception is on offer. Columbia Restaurant offers seasonal produce and individual barbecues on the outdoor terrace overlooking Canary Wharf and the River Thames. For celebrating special occasions, other eateries such as The Library and the Cozy boast private dining and high-class experiences. The riverside property offers its own complimentary river taxi for accessing Canary Wharf from its own pier. Car parking is available for an additional fee. This hotel is only 15-minutes from Canary Wharf Underground Station. Guests are also able to explore London via the River Thames fleet services. London City Airport is 30 minutes away by car.


Guest rating : 7.8 - 10 Check in: 15:00
Check out: 12:00

Rooms : 368

Important Information
You cannot make a booking for this hotel using a Switch or Maestro card. Please note that the card used to make the booking has to be present upon check-in.

Amenities

  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Terrace
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
MORE

Amelia
2024-03-22
Great location, poor customer service...
Location of hotel
All of your payment systems went down. I tried my card and it got declined I said to the staff that there’s nothing wrong with my card and they proceeded to tell me after trying 11 times with 4 different bank cards that it’s my ‘card that’s the issue’ this made me and my partner feel embarrassed as we were made to feel we didn’t have the funds for the hotel and were looked down upon. The staff did not listen at all when I was trying to tell them it must be an error on your system! When they finally agreed it was an error on there side they offered us to sit in the bar and have a free drink on them whilst they sorted it. I went to the bar to get a drink and was told I wasn’t allowed the drink I wanted as part of a ‘on the house drink’ so I ended up buying our drinks anyway (which we wouldn’t have bought if we had gotten to our room) I was then sent a payment link to pay for our stay, which I did straight away and showed a member of staff the confirmation on my phone to say it had gone through, he told me to stay in the bar as he verified this payment and he would come back with the keys to our room. Almost and hour later and no one had come back, I went back to reception at this point as i wanted an update. When I got there they handed me the keys and said the room had been ready and the payment had been verified 45mins ago! I totally understand that the card machines going down wasn’t the company’s fault but the way the staff handled the situation and made me and my partner feel wasn’t right. And I do not feel as though we got our moneys worth for the hotel as it ended up taking us 1 hour and 30mins to check in!
Stewart
2024-03-22
Exceptional

May
2024-03-21
A very enjoyable stay. I...
Fantastic setting. Superb accommodation. Room service excellent and breakfast was very good.
Nothing.
Isabella
2024-03-21
Superb

Kwabena
2024-03-21
Exceptional

Nina
2024-03-21
Jonas and Elijah amazing
Just perfect
Nothing

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